ararat medical centre

Patient information

Practice information

Hours of operation:
8:30am – 5.30pm Monday to Friday
10am – 12.00pm Saturday morning*

*The clinic operates from the Urgent Care Centre at the East Grampians Health Service (Ararat Hospital).

Appointments and waiting time

We operate an appointment system. Please report to the reception staff when you arrive for your appointment. We try to keep as closely as possible to appointed times and if we are unable to do this, staff will inform you of a delay.

If you feel you need to see the doctor for a complex or more than one problem, please tell Reception when booking your appointment so that longer appointments can be made.

Billing policy

We accept payment for our fees via Cash, Cheque, EFTPOS and Credit Card.

Normal Consultations

We bulk bill children under 16 and aged pensioners only.

Cardholders are billed a $24.00 gap fee.(as of 01/07/2015)

Payment of fees is required on the day of your consultation. Full payment is required for non-cardholders while payment of the $24.00 Gap payment is required for Cardholders.

Some procedures can incur an extra charge. You will be informed of the extra charges where possible. Please ask your doctor or receptionist if you have any further questions.

Duty Doctor Consultations

All patients presenting to the Ararat Medical Centre to see the Duty Doctor will be triaged by the Reception and Nursing staff prior to seeing a Doctor.

If treatment is not required on the day you will be asked to make an appointment with Reception Staff for the next available appointment.

A $26.50 Gap payment (as of 01/07/2015) will be incurred on ALL consultations with the Duty Doctor for all Cardholders, Aged Pensioners and Children.

Normal fees will apply to full-fee paying patients.

Urgent Care Centre (EGHS Hospital)

A minimum $43.50 Gap payment (as of 01/07/2015) will be incurred on ALL consultations at the Urgent Care Centre of the East Grampians Health Service.

Update patient record

Please ensure your telephone number and address is correct and up to date.

Prescription policy

The doctors should have prescribed enough medication to last until your next review. Please schedule an appointment when your medication runs low. Doctors will not give you repeat prescriptions without an appointment.

Results of tests

Patients need to book a consultation to discuss results with their doctor to ensure quality care.

Practice Privacy Policy

Click here to view our Practice Privacy Policy.

Patient Satisfaction Survey

Click here to view details on our latest Patient Satisfaction Survey.

Patient Forms

Click here to view our Patient Forms.

 

 
  For appointments phone +61 3 5352 2311 | Back to top
All content © 2007 Ararat Medical Centre | Site by DOJO Design